Client Testimonials

Trust | Commitment | Honesty

What our clients are saying....

"I had originally contacted Strata Mortgages office and connected with Brett via email to help us refinance our mortgage. Brett was so helpful and patient, especially since I took more time than I should have to get him the information he needed. After a few days, Brett told me that he felt the rates and terms he found for us would not be beneficial to our situation. I appreciated that he didn't try to rope me into something that wouldn't work for us, just to make a buck. Not only that but he didn't just give up and say 'That's all we can do for you.' He referred us to Pauline, who also works in the office as a Senior Mortage Underwriter. Pauline was also amazing! She found us rates and terms that would work for us! She worked with a tight deadline, was in constant contact with news and updates. She even went through 3 appraisers before finding us one that could come out right away and answered our phone calls. I am more than pleased with the service that was provided by both Brett and Pauline. I won't think twice about using them again in the future or recommending them to anyone who asks. You won't go wrong choosing to work with Strata Mortgages!"
Sarah De Valadares

"When buying my new home this Spring of 2021, the real estate market was in chaos. I went to get pre-approved at several banks and brokers but they often took weeks to respond, approved us for really low amounts, and with poor interest rates. Some of them were clearly just pushy salespeople. Then my agent referred me to Jeff with Strata Mortgages: From the very first phone call, Jeff was very clearly more experienced, knowledgeable, and helpful than any other bank or broker I was working with. He provided realistic expectations of what was affordable and provided options that would enable me to reach higher if I so desired. Not only was I pre-approved before the banks could even get a letter out, but for a higher value, and with a more diverse range of lenders at more competitive rates and repayment terms. During the home buying process, I made several calls to Jeff to clarify things, and he was always available by phone, including after working hours, and was always quick to respond to emails. I knew I could count on Jeff to have an answer for me right away. When I finally purchased my dream home, Jeff worked diligently behind the scenes to ensure I had all the required paperwork to continue moving forward – including organizing a valuation of the home at no additional cost and negotiating bridge financing between the closing date on the sale of my existing home. He made what is usually a complicated and stressful process seamless. It is therefore without any hesitation that I recommend Jeff Hayes and the team at Strata Mortgages. They were a 5-star team the whole way through."
Allessandro Guarna

"Before getting my first mortgage, a few people had told me to use a broker. I didn't listen. It just seemed easier to go through my bank since I was familiar with them and assumed they would get me a good rate. I wish I had listened. After speaking with Branden and his team at Strata Mortgages, I realized how much money I could save by refinancing through them. Branden set me up with a lower rate, cutting my weekly payments almost in half. He even personally delivered the sweetest closing gift. Class act all around. My advice: Always go through a broker. They have access to rates from several different lenders, not just YOUR bank. More advice: Reach out to Strata to see what they can do for you. They have streamlined the process to make it easy, even if you are fairly naive to this sort of stuff as I was. Also, you don't even have to leave your home if you don't want to. All of the appointments can be done virtually."
Lindsay Ottaway

"Brett Parnham and the Strata mortgage team did a fantastic job with your financing of our new home. He did an excellent job with communications throughout the process. Thank you and we will be sure to continue referring your company."
Blair Smith

"I bought my first house with the help of Jeff Hayes and he made the process so incredibly easy and comfortable. I had zero knowledge and confidence in mortgages or finances and he was available every day at every hour to answer any questions or concerns that I had (even during his birthday dinner)! It was thanks to Jeff's fast responsiveness and efficiency that I was able to get a pre-approval and live deal for my mortgage in a matter of days. I wouldn't have managed to buy my house in today's aggressive real estate market without Jeff's help. I will be recommending Jeff to all my family and friends who are looking to buy a home. Thank you Jeff!!"
Suzannah Vo

"Thank you so much Branden Eden and Strata Mortgages. What a fantastic experience! We are business owners who felt the need to get our financial house in order during these tenuous times. We contacted our Financial Security Advisor, Graham Finch at Strata Wealth Management. We have equity in our home and wanted to use some of it to leverage our future in the best way possible. Graham sent us to his colleague at Strata Mortgages. Branden was amazing. He found us a fantastic rate and excellent terms. This all happened during the Emergency Lock Down orders in Ontario. Branden also put us in touch with a very competent online law firm to handle the transactions. All was done from the comfort of our home. It was all so easy! We are very pleased with the outcome and feel more secure in the future. I wanted to send Branden a gift to say a Huge Thank You! Before I could do that, there was a beautiful gift box at our door from Branden and Strata Mortgages. It was filled with local Muskoka treats. I can’t recommend this company highly enough. Thank you Branden, Graham and Strata"
Paula Boylan

"My husband and I were first time home buyers and we really appreciated how Brett took the time to explain all of our options to us. He was always able to meet with us whenever we needed to and responded to emails immediately. Brett was with us every step of the way through our first house purchase and really helped make the process easier for us. I cannot recommend Brett and Strata enough..they go above and beyond!"
Amber Legacy

"Being a first-time homebuyer can be scary. My wife and I literally knew nothing about the process and every little thing that is involved. Strata not only set us up with an awesome mortgage but also guided us through every step of the way. I can’t stress enough how awesome Brett, Pauline and their team at Strata Mortgage were!!! They were attentive, knowledgeable, and very patient (with all of our questions). And, beyond being professional, they were genuinely passionate in my wife and I’s home journey. Like a good friend, they checked in on us constantly and eventually celebrated with us when we finally bought a first home. THANK YOU Strata! We couldn't have done it without you!"
Matthew Manuge

"I had the pleasure to work the Brett to lock down a mortgage for our new home. Without his advice and extensive efforts, my family and I would not be in the position we are today! I would look no further if you are looking for someone who will do all of the grunt work to get you the best rate possible with no headaches. Thank you Strata for a seamless transition to our new home."
Marcus Carroll

"Highly recommend Brett and the Strata mortgage team. They were very knowledgeable, professional, and took the time to answer all of my questions. I was kept informed throughout the process and they made it very simple. Thanks so much for securing the best rate mortgage! I will be back again!"
Janice L

"Brett and the Strata Mortgage Team helped guide us through selling our home and purchasing a new one in this very competitive market. We were able to do it all digitally, including google meets and DocuSign for paperwork. They even recommended lawyers that did the signing virtually to help save us money. Thank you for the rate drop before our closing also. We will be sending anybody looking for financing your way. Thanks for the excellent experience."
Jonathan and Kimberley

"We had the pleasure of working with Brett who helped us obtain our first mortgage for our first home. We were very unsure of how things worked and pretty nervous before getting in touch with Brett and Strata Mortgage Team. Brett made our first time buying very simple and he definitely went above any beyond for us to get the best rates and term, and making sure we understand the full process at every step. Highly recommend Strata. Honest and hard-working, good people. Thank you very much!"
Shayne Salmon

"Thanks to the whole team at Strata Mortgage Team for our recent financing! Truly a great one-stop-shop with professionals who go above and beyond for the client. We would highly recommend their services and would definitely say they gave us five-star service!"
Cara & Trevor

"Brett and the entire Strata team were so great to deal with. They answered questions quickly and were informative, and set us up with a plan that worked for us. We couldn’t be happier being clients of Strata. Thank you!"
Chris & Ashley Vandertas

"We had such a positive experience with Brett and his team! They were extremely responsive and supportive, walking us through buying our first home in an unprecedentedly competitive market from across the country. Would strongly recommend Strata Mortgage Team to my closest family and friends! Thanks again Brett for helping us into our home :)"
Alexia Bidaman

"Brett and the Team were amazing at securing financing for our new build. They monitored our interest rate and we ended up getting three reductions before our closing date. Excellent!"
Danielle Martin

"They were always there when we had questions. Pauline was excellent. Thanks for all you have done Strata team. We truly appreciate it."
Ken & Becky Cole

"Thanks to Brett and the Strata Mortgage team for making my refinancing as easy and stress free as possible. Brett was extremely patient with me and always there to answer any questions I had. Strata also made sure to get me the best possible rate on the market for my refinancing. Would highly recommend Strata to anyone for their mortgage needs!"
Luke Byrne

"Our experience with Strata Mortgage’s was flawless. They took the stress and worry out of purchasing our first home and allowed us to enjoy the process. The entire team were transparent throughout the process and was always available to answer any questions we had. We will 100% recommend Strata to any friends we have looking for a mortgage."
Hannah Gough

"Customer Service like you've never had before. Unbelievable! Highly advise using this team of amazing people!"
Jamie Jackson

"Pauline and the entire Strata team was amazing to work with. I highly recommend this firm if you plan on a mortgage. I was able to secure a builder's mortgage with them and it was great. Thanks, Strata!!!!"
Travis Manklow

"I am very glad I decided to do my first mortgage with the Strata Mortgage team, in particular Brett Parnham. Brett was very professional and was open to answering any of the questions I had. I was shocked at how fast him and his team pulled our deal together as well. I will be recommending Brett to family and friends for all lending needs."
Graham Finch

"A huge thank you to Brett and the team at Strata Mortgages. They managed to get us an amazing new mortgage and we are now paying way less than our old one. Utilizing modern, innovative, methods we were able to complete the whole mortgage package, lawyer meetings and signing all from the comfort of our home. They took the stress out of the entire process. Would highly recommend them."
Nick Harris

"Amazing team! Brett was always checking in, making sure that things were going smoothly and to see if I had any questions. He made the whole process easy and pleasant."
Darci Burtch

"Brett worked very closely with us to get us a great rate on our mortgage and even met our very tight timeline! He looked after everything on our behalf so that we saw a smooth process. Highly recommend!"
Dawn Culp

"Great team, contacted them and they responded quickly. Pauline was great to deal with, I would highly recommend them."
Jeff Howie

"The team at Strata you will not find better amazing people and they get the job done I recommend this group to anyone looking to get morgatge refinance Brett fast to respond very professional and Pauline is amazing lets you know what is going on. Just amazing thank you again Stefan and Terra."
Stefan & Terra

"The Strata Mortgages Team, in particular Brett Parnham, made what could have been a complex and stressful transaction smooth and enjoyable. I have advocated their services to friends and family since my closing and will be undoubtedly using them again."
Kevin Bailie


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